Return To Home

HOPE VISION

Donation and Refund Policy

Donation Policy

Thank you for supporting our mission.

Every donation is voluntary and helps us work towards providing humanitarian support and essential assistance to people facing hardship.

We are committed to using donations responsibly and with integrity to further our mission. Every contribution, regardless of size, is greatly appreciated and helps us continue our work.

Donations can be made securely through the payment methods provided on our website.

If you have any questions about making a donation, please contact us using the details on our Contact page.

Refund Policy

We understand that mistakes can happen. If you believe you made a donation in error, please contact us within 7 days of your donation.

Refund requests will be reviewed on a case-by-case basis. To help us process your request, please include:

  • Your full name

  • The email address used for the donation

  • The date of the donation

  • The donation amount

  • The reason for requesting the refund

If your request is approved, the refund will be issued to the original payment method where possible. Please note that payment processing fees charged by third-party payment providers may not be refundable.

We reserve the right to decline refund requests where there is evidence of fraud, abuse, or where the donation has already been processed in accordance with our stated mission.